"Connection failure", "feedback on website", "feedback on Tor Browser, "I need a bridge"), the easier it will be for us to understand and follow up. The more specific your subject line is (e.g. Send us an email to the subject line of your email, please tell us what you're reporting. The service is only available for text messages videos, or calls are not supported.Īfter sending a message, our support agents will guide you and help troubleshoot your issue. Signal is a free and privacy-focused messaging app.Ĭurrently, our support channel is available in English and Russian and focuses on helping Tor users in censored regions. You can get help by sending a text message to our Signal number: +17787431312. This service is only available for text messages videos or calls are not supported. You can reach our support team with a text message to our WhatsApp number: +447421000612. Please review our discussion guidelines and check the existing topics before asking.Īt the moment, for the fastest response, please write in English. You will need to create a account to submit a new topic. We recommend asking for help on the Tor Forum. If you need help with circumventing censorship, please select from the menu options which region you are connecting from as it will be easier for us to follow up.At the moment, the Telegram support channel is available in two languages: English and Russian.We have several official Telegram bots and channels: There are several ways to reach us, so please use what works best for you. If Tor did connect, how much time did it take to bootstrap? Any effects on browsing speed?.
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