![]() He also mentioned getting hit badly a few years ago (I think he said it was Commencal) when there was a problem with loads of frames cracking due to a design/manufacture fault and he had to do all the labour for rebuilds and pay the rather steep postage costs to return all the faulty frames to France. This was a surprise for me as I know car dealers get paid the book labour time for warranty repairs on cars. In discussion with the shop owner when collecting the bike he did reveal that he doesn't get paid a penny for rebuilding the bike onto the replacement frame. Other Specs of Giant Farrago (01) Component group sets Giant Farrago (01) Fork System Data Derailleur (Front)ottom-pull and clamp-on 31. In 2011, Giant was one of the first brands to separate its women-specific bicycles into a unique brand called Liv. Giant Farrago hybrid road 700c bike 17.5 inch frame mens mens bicycle - 240 (Dublin / Powell) PRICE IS FIRMPractically looks new. Frame has been replaced with no questions asked (although it did have to shipped to the importer before the warranty was honoured due to the unusual nature of the crack) so I can't complain other than the change of colour. In addition to making its own bikes, Giant also builds frames for numerous other major brands, such as Trek, Scott, Colnago, and others. ![]() The bike is just short of 5yrs old so I popped it in to the supplying LBS who I haven't seen since the day I collected it. Just had the Aluminium frame on my GT roadbike changed after it developed cracks lengthways along the sides of the top tube where it meets the seat tube. So if your in any doubt over the quality of your lifetime warranty, i'd say it's well worth giving you LBS a visit. Some things to bear in mind - they don't seem willing to discuss warranty issues with anyone other than a giant retailer (you can find yours here). The downside was, since they didn't have the same frame (not guaranteed by the warranty) they sent me last years Defy Advanced 1 (very very white).Īfter emailing myself I was told to go through my LBS (thinking I was being given the cold shoulder) - within the hour they had emailed to say they'd give me this years Defy Advanced 1 frame which came within 6 days (TO BE FITTED THIS SATURDAY). My LBS took a photo and emailed it to giant - within 4 days my new frame had arrived from giant - no fuss! ![]() With getting back on the bike I saw the crack had developed a bit so decided to pop to my LBS to ask them to take a quick look (thinking there's a 1 year warranty on the paintwork anyway so might try my luck) In the end i came to the conclusion that this was what people call a witness crack and got on with it. I did lots of googling of the issue, did the usual tapping to see if there was a different sound etc.
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